July is traditionally a very quiet month for printing – lots of customers are taking their vacations also.

We use our extra  production time to prepare the most favorite mailing of the year – the football-related mailing–which will be coming to you next month.

Our family vacationed in sunny South Carolina – like many of you, we enjoyed the blue skies, hot weather, water, and sand.   This year we had 2 little grandsons in our group – 2 1/2 years and 9 months.  They had so much enjoyment the first two days that they tired themselves out to the point of non-stop screaming.  We quickly realized how important their rest periods were and for their sake, as well as ours, made sure they got them daily after that.

Reflecting on that – it makes me wonder – Can we have too much fun?  Our first reaction would be “no.:” Can we have too much business?  I am sure most of us, especially  in this economy,  would say “no” to that also.  But it is true that even adults need to strike a balance between work and play to be happy and satisfied.  And i am sure you would all agree the best part of work and play are the relationships we enjoy within  each.

We wish for you all some family and friend time this summer in order to recharge and refresh.

Lynne and Glenn

We recently joined a Community Supported Agriculture (CSA). This has been on my mind for years but this time I acted early enough to get a spot. A CSA provides you with a box of fresh farm food during our growing season, April through November. The food is collected from various farms by the CSA and delivered once a week to a local drop-off point. It includes all kinds of fresh fruits and veggies as they come ripe, dairy products, and other goodies.

It is a delight to get my CSA box every week – we are enjoying someone else’s organizational skills (the CSA staff), someone else’s creativity (the farmers who think out of the box to stay in business and get everything to grow productively), and someone else’s extra efforts to help (the host who allows us to tromp up to their porch every week to retrieve our box).

Our goal is that our printing customers have the exact same experience – the assurance the job will be done on time – the delight in our designer’s wonderful efforts – and satisfaction from each and every staff member going the extra mile to make a print-buying experience streamlined and happy.

I have to be a reliable CSA customer – I have to pay my bill on time (actually before I get the product in this case), I have to remember to pick up my box (this will be a challenge) and I have to let the host know if I won’t be in town on pickup day, so the food can be donated.

These are the same attributes we look for in printing customers —

We hope to have a mutually satisfying print-buying parntership with you — and remember to get your necessary amount of fruits and vegetables this summer!

Glenn & Lynne Gross